Terms & Conditions


These Terms & Conditions ("Terms") outlines the relationship between you, our valued customer and us and supersedes all prior and collateral agreements, understandings and representations between you and us whether oral or written, as to the subject matter of these Terms. Our terms and conditions incorporate the following: Eligibility, Privacy Policy, Return/Cancellation Policy Dispute Resolution, Indemnity, Disclaimer of Warranty & Liability, Retention of Title, Delivery and other rules or regulations as posted from time to time.

Adrienne Shoes Ltd. is hereinafter referred to as "Adrienne Shoes", "we", "our" or "us". The person using our services or registered with us shall be referred to as "you" or "your".

We provide goods and associated services (“Services”) to the discerning customer in accordance with the laws of England governing the use of the internet and online transactions. Prior to using the Services, you are deemed to have read and understood the Terms as set out herein. Your continued use of the Services is a confirmation of your agreement of the Terms and your consent to allow us to collect, store, use and disclose personal information according to these Terms.

SHOULD YOU THINK THAT THE USE OF YOUR PERSONAL INFORMATION BY US IS INAPPROPRIATE OR YOU DO NOT AGREE TO THE TERMS, YOU MUST STOP USING OUR SERVICES IMMEDIATELY AND TERMINATE YOUR ACCOUNT WITH US.

We can change the Terms of Service periodically and without prior notice to you. You should check these Terms often for any changes. Your continued use of the Services means that you agree to the Terms of Service as changed thereafter.

  • 1. ELIGIBILITY:
    By using the Services you accept our Terms. Prior to using the Services, you confirm that you are at least 18 years of age and can legally participate in a binding contract and that you can satisfy other requirements for eligibility contained in these Terms. By using our Services, you represent and warrant that you have the authority, right and capability to follow all of the Terms set herein.
  • 2. PRIVACY:
    If you create an account with us, when logging in using a shared or public computer, some information about yourself like your user name may be seen by others who will use that same computer after you. It is therefore your responsibility to make sure that private information is completely removed from the shared or public computer before leaving that computer.
  • 3. USE OF SERVICES

    3.1 You agree to use our Services at your own risk and in the event of any loss, we shall only be liable to you in accordance with these Terms.

    3.2 Adrienne Shoes, its directors, officers, employees, agents and contractors cannot guarantee that our website or the Service will be uninterrupted, virus-free (including free of trojan horses, worms and other similar programs); or error-free; or free of keyboard loggers; or free of adware, spyware, malware; or free of malicious or harmful code; or free of any other computer-related defects. The Services, products and information published on our website may include inaccuracies or typographical errors.

    3.3 We do not guarantee results that may be included from the use Adrienne Shoes or as to the exactness, reliability or prevalence of any information content, merchandise or service offered through our Services. We are not responsible or liable for any opinions, advice, views or statements posted on our website (as well as, without restriction, in any public posting places of the website) by any person or group of people.

  • 4. PAYMENT FOR CHARGES AND DISPUTES

    4.1 In order to use our Services, you may be required to set up an account. In order to set up your account, you will be asked to provide us with your valid credit/debit card (“Card”) number in order to use the Service. You hereby authorize us to charge and place a hold on your Card with respect to any unpaid charges for Service. You authorize the issuer of the Card to pay any and all amounts described herein without requiring a signed receipt. You authorize us to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your Card, until such amounts are paid in full. You agree to provide us with updated Card information upon our request and any time the information you previously provided is no longer valid. You acknowledge and agree that we will not have any liability whatsoever for any non-sufficient funds or other charges incurred by you as a result of such attempts to charge, and/or place holds on your Card.

    4.2 When payment is made by your Card, payment will also be subject to the terms and conditions established by your Card issuer. If applicable, invoices not paid by the end of the month shall be subject to a late payment charge of £20 or 1.5% of the outstanding monthly balance, whichever is greater. Further, you will be charged accordingly, if payment to us by a Card or by any other non-cash method is rejected for any reason. You are advised that payments made at an ATM or online, following receipt by us will take at least two (2) business days to register on your account.  A business day for these purposes is defined as Monday to Friday between 9.00am and 5.00pm.  To avoid late fees or a possible interruption of Service, you should ensure that you pay your bills in accordance with the rules and regulations of your bank if paying your invoices online or using an ATM and in accordance with these Terms for all payments.  If applicable, you will receive your invoice at the contact address (including email address) as notified to us by you.

    4.3 You shall pay the charges including all taxes for the merchandise or items ordered in accordance with the current pricing and such other charges (including processing and handling fees) shall be paid in cleared funds and payable in full without deduction or set-off.

    4.4 You shall be responsible for all charges including taxes incurred on and billed to your account with us, whether with or without your knowledge and consent, therefore you are advised to take all such steps necessary to safeguard access to the Service to prevent unauthorized or fraudulent use.

    4.5 Should you dispute any amount set forth in the invoice, you shall be required to send written notice to us within 45 days of the date of the invoice; otherwise, the invoice will be deemed accepted by you as correct. In the event of a dispute, we shall investigate the matter and notify you of our findings, which shall be conclusive. Should you wish to dispute the invoice after 45 days, we may charge a reasonable fee for carrying out such an investigation. If, following such an investigation, we find that your account was in fact incorrect, that fee will be returned to you.

    4.6 You accept all charges not properly disputed within the stated time frame and are expected to pay all undisputed charges in accordance with these Terms. You shall also be responsible for all debt collection, legal and other charges incurred by us in attempting to recover all overdue amounts.

    4.7 If payment by a Card or other non-cash method is rejected for any reason, we reserve the right to continue to provisioning of the Service on a prepaid basis only or to impose a credit limit on your account with respect to usage charges (invoiced or not) as is reasonable in the circumstances. We may also suspend or restrict your use of the Service if you exceed such credit limit, until we have received full payment of all outstanding charges.

    4.8 In the event that your account is 15 days or more overdue, we reserve the right to deactivate your access to the Service. In such an event, you shall be liable for all charges up to the date of termination of your access to the Service.

  • 5. DISCLAIMER OF WARRANTY & LIABILITY REGARDING PURCHASES FROM ADRIENNE SHOES

    5.1 Your use of the products and Services is at your own risk. The Services, products and our website and its contents are provided on an “as is” basis, and without any representations, warranties or conditions of any kind, whether expressed or implied, and including without limitation implied warranties of merchantability or fitness for a particular purpose, all of which are herby disclaimed to the fullest extent permitted by law.

    5.2 You are required to know your shoe size and upon making an order you are fully liable for the cost associated with the order of that product, including all third party costs.

    5.3 All new products are sold with a limited warranty. The products sold to you from our website are subject to this warranty and will have the qualities mentioned in the specifications for such product. We assume no additional warranties. The period of warranty and service may vary by product and manufacturer. The full written text of warranties can be obtained, at no extra cost to you, upon request to us. A warranty is not included or available for used products.

  • 6. INDEMNITY

    You shall indemnify, hold and keep us, our shareholders, directors, employees and contractors indemnified (the "Indemnified Persons") harmless from any kind of loss, penalty, cost, liability, expense (including reasonable fees for attorneys), demand or claim sustained by any Indemnified Persons because of, arising out of, or in conjunction with (i) your use of any service we provide; or (ii) any breach of these Terms by you or any person working for you or on your behalf; or (iii) any infringement of the pertinent laws or court order by you; or (iv) any negligence or wilful misconduct on your part.

  • 7. TITLE

    7.1 You concur that item(s) delivered will remain our property until we receive payment in full. All such payment shall include cost of delivery and associated delivery costs.

    7.2 Upon receipt of full payment, title and full responsibility and liability for the items shall transfer to you.

  • 8. DELIVERY

    8.1 Deliveries for items unless stated otherwise, deliveries will be made from us to the address provided by you or to an address where you instruct us to deliver the items to. Delivery schedules may differ; therefore, any time stated is provided only as a guide. We are free to engage third parties to suit our contractual responsibilities without being obligated to advise you. Apparent damage to the merchandise from packaging or transport damaged while being transported must be immediately reported to us upon delivery.

    8.2 Deliveries will be made to the address provided by you or to an address where you instruct us to deliver the items to.

  • 9. RETURN/CANCELLATION POLICY

    9.1 Return – Most new items that are purchased from us can be returned at any time within 30 days in exchange for a refund of the transaction price of the returned merchandise. 

    9.2 In order to complete a return, you must first return the received item or items in new condition and in their original packing. The expenses of delivery for returns will also be returned to you unless the items are considered defective. We will not take a return if a registered user is unable to return the product or service received or are only to return the items in part or used or damaged condition. Should we be subject to additional costs for inadequate postage on the return; the costs will be automatically deducted from any prior payment that you remitted or will be owed to us by you. 

    9.3 In the case of goods that have been ordered to your specification/customises using our bespoke service you will have 7 days to cancel your order. Cancellation must be confirmed to Adrienne Shoes Ltd in writing.

  • 10. REFUNDS

    10.1 Refunds will be applied to the method of payment used at the time of purchase 5 to 10 days after receipt of the returned items.  We will only return the full purchase price and the cost of delivery of the returned non customised items. 

    10.2 We are unable to refund items that have been customised to your specification using our bespoke service.

  • 11. EXCHANGE

    If you bought a product using our Services that you want to exchange for a replacement, please check with us first prior to returning any item for exchange.  In the event that the item is available, you may return that specific merchandise and we will replace it with the same or similar merchandise within 30 days.  If that specific merchandise is not available, you will be notified and offered a product replacement. This applies to non-customised items only. 

  • 12. DEFECTIVE ITEMS

    Merchandise that is discovered defective upon delivery may be returned or exchanged for a reimbursement of the transaction price within 30 days.

  • 13. DAMAGED ITEMS

    Packages are inspected for damage before they are delivered. If your package has been damaged during delivery, please notify us immediately. We must be notified of all delivery-related claims at least 1 business day after you have received the merchandise. An item discovered to be damaged upon delivery will only be replaced with the same model if available. If the same model is not available, we shall use our best efforts to provide a similar model.

  • 14. RETURN DELIVERY

    We only refund delivery costs when merchandise is found to be damaged, defective or incorrect. In the case that we are unable to offer a good return label, we will refund the delivery cost in voucher bids that will be credited into your registered account. We will also deliver the replacement product to you at no extra charge and make sure that the replacement order is processed promptly.

  • 15. PRODUCT REPLACEMENT

    When we are unable to fulfill an order, we will instead offer a replacement in exchange of the item that you want to obtain, as determined at our discretion. If you decide that a product replacement is unacceptable, you can opt for a full refund for that product, less administration fees.

  • 16. PRIVACY POLICY

    The content of this Privacy Policy is intended to protect you from fraudulent activities or malicious threats by securing any information that is used during your visit to our website.

  • 16.1 Data Collection

    Personal information that may be requested from you includes, but is not limited to, the following:

    a) Full name.

    b) Date of birth.

    c) Current and operating email address.

    d) Current delivery address

    e) Valid billing information

    f) Valid credit card information.

    We may require other non-personally identifiable information such as cookies, internet protocol address, connection statistics, and page views and these may be stored by us for security purposes and traffic analysis.

  • 16.2 Use of Data

    We collect data from you for the following purposes:

    a) ensuring unique accounts per person;

    b) providing customized services;

    c) resolving disputes;

    d) preventing unauthorized use of personal accounts;

    e) collecting fees;

    f) troubleshooting problems;

    g) assessing market trends; and

    h) verifying data with third parties.

  • 16.3 Disclosure of Data

    Your information may be disclosed for the following reasons:

    a) As required to do so by law, or by search warrant, subpoena or court order or in order to fulfill our obligations to you.

    b) To aid in the investigation of possible fraudulent activities.

    c) To allow our third party associates to assist us in the prompt provision of Services.

    d) To assist us in resolving matters that might put you or other users in danger.

    Conversely, we will not disclose your personal information to the following:

    a) Third-party advertisers

    b) Persons whom we are associated with.

  • 16.4 Your Information on our website

    As you use our Services, you can designate a nickname/user name ("Other Name") that will be seen throughout our website. Unless the Other Name you provided is the same as your full name, your identity shall remain anonymous during live auctions and throughout your use of the Services. During online auctions, your Other Name might be displayed along with the total number of bids that you have made, but we shall not disclose the total amount of bids that you have in your account.

  • 16.5 Accessing, Reviewing, and Changing Personal Information

    You can access, review, and change most of your personal data by simply visiting our website. However, for your own safety, some sensitive information such as billing or credit card details might not be changed without directly contacting our customer service support. It is your responsibility to update your information accordingly to ensure that all such information is valid, true and correct.

  • 17. CLOSING YOUR ACCOUNT

    You may close your account at any time. We shall automatically delete all relevant information should you decide to terminate your account with us within a reasonable period. However, some information might be stored by us even after your account is terminated for legal or regulatory reasons. All such information shall be held in confidence in accordance with the governing laws and regulations for online penny auctions and related businesses.

  • 18. Jurisdiction

    These Terms and all Services and issues relating to the operation of your account will be governed exclusively, construed and interpreted by the laws of England with respect to any action, claim or proceeding and to settle any disputes arising out of or pertaining to these Terms and you hereby agree to exclusively be bound by the courts of England.

  • 19. General Terms
  • 19.1 Dispute Resolution: You and us shall attempt to amicably resolve any disagreement or dispute which may arise between us regarding the interpretation, performance of or failure to perform under these Terms.

  • 19.2 Notices: Except as expressly set forth in these Terms or requested by us, all notices required to be given under these Terms will be in writing and communicated by mail (whether postal or email), courier or hand delivery. If by postal mail, the document is deemed received 5 calendar days after posting.

  • 19.3 Severance: If any part of these Terms is held unenforceable for any reason, the unenforceable portion of these Terms will not affect the enforceability of the remainder of these Terms, which will continue in full force and effect as if these Terms had been executed without the unenforceable portion.

  • 19.4 No Waiver: No waiver by us of any breach of or default under these Terms shall be deemed to be a waiver of any preceding or subsequent breach or default.

  • 19.5 Headings of these Terms are for convenience only and shall not be construed as part of these Terms.

  • 19.6 These Terms shall not be assignable by you, however we shall be entitled to assign these Terms in whole or in part without your consent.

Should you have any questions or concerns about these Terms or if you want to report any violations of it, then you may e-mail us at info@adrienneshoes.co.uk


Privacy Policy


Adrienne Shoes Ltd. is committed to protecting your personal privacy. We will only use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998, as amended.

"Personal Information" means personally identifiable information such as (but not limited to) your name, street address, telephone number, debit or credit card information (if applicable), screen name and email address.

By using the Site, you agree with the terms of this Policy. If you do not agree with any term in this Policy, you should not provide any Personal Information on the Site. Links to third-party web sites are not governed by our Policy.

If you choose not to provide Personal Information on this site, you will not be able to access particular areas of the Site.

When you provide us with Personal Information, you are authorizing us to use that information in accordance with the terms of this Policy.

Except as set out in this Policy, we will not sell or pass any Personal Information to third parties. When you supply Personal Information about yourself to us for a specified purpose, we use that information for that purpose only.

Please note that we will release your Personal Information if required to do so by law, or by search warrant, subpoena or court order or in order to fulfil our obligations to you.

When we ask you for any Personal Information on the Site, such information provided is protected by Secure Sockets Layer (“SSL”) protocol and will not be shared with third parties other than companies affiliated with us and our service providers unless you specifically authorise it or unless required by law. We may share non-personally identifiable information that we collect through the Site with third parties in addition to companies affiliated with us and our service providers in order to assess the results of a promotion, event or third party relationship, to provide information to current or prospective customers or to enhance your online experience.

We may use cookies to collect non-personally identifiable information during your visit to the Site. Non-personally identifiable information that may be collected by us includes details such as which pages people view, which browsers people use when visiting the Site, how many people visit the Web Site and from which domains people come. None of this information is associated with you as an individual.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

If you do not wish to receive cookies, your browser can be set to refuse cookies or to alert you when cookies are being sent. Refusal of cookies from the Site may result in your inability to visit certain areas of the Site.

We may use agents, contractors or companies to perform services on our behalf in order to provide you the services on this Site. When we do so, we will require such agents, contractors or companies to use the Personal Information only for the purposes of performing such services and to maintain it in confidence, subject to legal requirements.

Parts of the Site use encryption during transmission and require that your browser be enabled for SSL protocol.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
  • You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

We reserve the right to update or remove this Policy at any time. You should check back frequently to note any recent changes to the Policy. This Policy is effective from 1 October 2013.

Should you have any questions or concerns about this Policy or if you want to report any violations of it, then you may e-mail us at info@adrienneshoes.co.uk


Terms of Use


INTRODUCTION

Welcome to the Internet site operated by Adrienne Shoes Ltd. (hereinafter referred to as "Adrienne Shoes", "we", "our" or "us") owns and operates our website. Our registered address is 265-269 Kingston Road, Wimbledon, SW19 3FW]. This Internet site offers a variety of resources and information, some or all of which may be accessed through a variety of means.

In consideration for the use of our web site at www.adrienneshoes.co.uk (the "Site"), you agree to the following terms and conditions of use, Acceptable Use Policy and the Privacy Policy on our Site (collectively the "Terms of Use"). The term "you" or "your" includes you as an individual or a person or company and any of your subsidiaries, affiliates, employees and parent or legal guardian.

ABOUT THIS SITE AND THESE TERMS

We provide the Site for information and as a service to our customers. It is not intended for use outside of the U.K. We may discontinue or change the Site, including these Terms of Use, any Content or services available on the Site, at any time without notice. Changes take effect when posted to the Site. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

COPYRIGHT, TRADEMARKS & OTHER INTELLECTUAL PROPERTY RIGHTS

"Content" includes what you may see, read, hear, download or access on or from the Site in any form (including HTML and Java code). All Content is protected by copyright and/or other intellectual property laws under the laws of England and other laws. Certain names, words, brands or devices on the Site may be the exclusive trademarks of Adrienne Shoes or of other owners, protected at common law or registered in U.K. or other countries. The symbols ™ and ® designate U.K. unregistered and registered trade mark status respectively. Using the Site will not give you a license to exercise any intellectual property rights, unless expressly stated.

You may not, directly or indirectly:

  • 1. change or delete any copyright or proprietary notices from the Content;
  • 2. adapt, alter, translate, copy, reproduce, store, perform, show, play, broadcast, publish, repost, transmit, distribute, or otherwise use any of the Content for any commercial or public purpose;
  • 3. decompile, reverse engineer or create derivative works from any downloadable software;
  • 4. transfer the Content to another person or web site or computer network, including any personal web site or network; and
  • 5. pass off or otherwise infringe the intellectual property rights of Adrienne Shoes or others.

Except as authorised by law, you must not, directly or indirectly, adapt, alter, translate, copy, reproduce, store, perform, show, play, broadcast, publish, repost, transmit, distribute, or otherwise use any Content on the Site without the written consent of Adrienne Shoes or the relevant owner. You must not use any trade mark displayed on the Site without the written consent of Adrienne Shoes or the relevant owner. Parts of the Site may contain other proprietary notices and copyright information, which must be observed and complied with.

LINKS TO OUR SITE

If you use a hypertext reference (HREF) link to our Site, you do so at your sole risk and you agree to link to our home page only and not to frame our Site. Your link to us or any comment, material or services associated with the link must not: infringe our intellectual property rights; defame or disparage us, our services or goods; diminish our goodwill; be false, misleading, obscene or unlawful; negatively affect us; or imply that we endorse your web site, services or goods. If you wish to link our Site from your web site, please provide us the exact URL address of the web site page where the link is to appear, the legal name of the owner and operator of the web site, and your name and e-mail address. We may remove the link without notice to you or require you to remove the link and reference to our Site at any time. You must not use a deep link or an image (IMG) link, or use the Adrienne Shoes logo or any of our trademarks as a "hot" link, to our home page or any other part of the Site, without entering a written link agreement with Adrienne Shoes. For notices and queries about links, please e-mail info@adrienneshoes.co.uk or write to us at Adrienne Shoes Ltd, 265-269 Kingston Road, Wimbledon, SW19 3FW.

LINKS TO THIRD PARTY WEB SITES

The Site may contain informational or advertising links or references to external web sites that are owned, operated, developed and controlled by others and not by us. We do not endorse or authorise access to those external web sites or any content, services and goods on or through them. You use those links at your own risk and are urged to review their legal and privacy notices, terms and conditions.

We will not be responsible for or liable to you for any losses or damages resulting of your use of links to or from external web sites or of any dealings you have with such third parties.

VIRUSES

We cannot and do not represent or warrant that Content or services available for use or downloading through the Site will be free of viruses, worms, Trojan horses, or other code with contaminating or destructive properties.

You should take precautions, including scanning for viruses and having a complete and current back up of files on your computer system.

ACCURACY DISCLAIMER

You use the Site, including the Content and services available on it, at your sole risk. Although we try to ensure the accuracy and currency of the Content we post on the Site, we do not represent or warrant that the Content on the Site is accurate, complete or up-to-date, or free of technical or typographical errors. Adrienne Shoes is not under any obligation, and to the fullest extent permitted by law, expressly disclaims any obligation, to update or alter Content on the Site, whether as a result of new information, future events or otherwise.

The Content may contain forward-looking statements, which speak only as of the date they were made. Words such as "anticipate," "estimate," "expects," "projects," "intends," "plans," "believes," "will" and words and terms of similar substance indicate forward-looking statements. All forward-looking statements are our present expectations of future events and are subject to a number of factors and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. You are cautioned not to place reliance on the Content, which is not provided as legal or accounting advice.

NO REPRESENTATIONS OR WARRANTIES

ADRIENNE SHOES DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE AND ITS CONTENT ARE DELIVERED ON AN AS-IS AND AS-AVAILABLE BASIS. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. ADRIENNE SHOES CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD OR OTHERWISE OBTAIN THROUGH THE USE OF THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. ADRIENNE SHOES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, COURSE OF DEALING, INTEROPERABILITY, MERCHANTABILITY, SERVICE AVAILABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ADRIENNE SHOES DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST ADRIENNE SHOES FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE AGREEMENT BETWEEN THE PARTIES.

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.

Adrienne Shoes reserves the right to do any of the following, at any time, without notice: to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT ALLOWED BY LAW, WE WILL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR ECONOMIC OR COMMERCIAL LOSS, LOSS OF PROFITS OR REVENUE OR EXPECTED SAVINGS, BUSINESS INTERRUPTION, LOSS OR CORRUPTION OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, OR LOSS OF USE, ARISING OUT OF YOUR ACCESS, USE OR INABILITY TO USE THE SITE OR ANY LINKED OR REFERENCED WEB SITE, OR ANY ERRORS OR OMISSIONS OR OTHER DEFECTS IN THE CONTENT, IN CONTRACT, TORT, STATUTE OR OTHER THEORY OF LIABILITY, EVEN IF WE KNOW OR HAVE BEEN EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NO ADDITIONAL WARRANTY

Nothing on the Site shall add to or change any contract for services or goods you may have with Adrienne Shoes, its suppliers or affiliates. Nothing on the Site shall be construed as a further or additional representation or warranty. You shall construe nothing on this Site as being an offer by us, only as an invitation to treat.

EXTENSION OF DEFENCES

Every right, including right to be indemnified, exemption from liability and defence of whatsoever nature applicable to Adrienne Shoes or to which Adrienne Shoes is entitled hereunder extends to and for the benefit of the directors, officers, employees, agents, shareholders, affiliates, suppliers (including any party involved in creating, producing or delivering the Site or the Content), successors and assigns of Adrienne Shoes.

INDEMNITY

You agree to defend, indemnify and hold us, our shareholders, directors, officers, employees, agents and affiliates harmless from any and all losses, claims, damages, liabilities, costs and expenses (including reasonable legal fees and expenses) related to or associated with your use of the Site or someone using your account and password or your or such user's violation of these Terms of Use.

REGISTRATION AND CANCELLATION

You may need to contract with us to access certain parts of the Site, in which case:

  • 1. you must give accurate and complete registration information and advise us of any changes;
  • 2. you must safeguard any user name, password and account that we give you;
  • 3. you authorize us to assume that any person using the Site with your user name and password is either you or is authorized to act for you; and
  • 4. you agree to immediately notify us of any unauthorized use of your user name, password or account.

We may suspend your access and/or cancel services contract if we believe you have breached these Terms of Use, including any additional terms and conditions applicable to the part of the Site or service for which you have contracted. After your access is suspended and/or your services contract is cancelled, we may delete any Content you posted or accessible only to you on or via that part of the Site. All terms and conditions that by their nature extend beyond the suspension of your access or termination of our agreement, including our disclaimers and limitations of liability and your obligations to pay any amount owed and to indemnify us, will survive suspension of your access and/or termination of our agreement.

ACCEPTABLE USE POLICY

Our services may be used only for lawful purposes. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorisation, and material that is obscene, pornographic, defamatory, related to gambling, constitutes an illegal threat, or violates export control laws.

You agree that you are solely responsible for Content, data, graphics, messages transmitted, or other materials and/or services used on the Site. You are entirely responsible for all information whether publicly posted or privately transmitted using our services and you assume all responsibility for any consequences thereof related to actions using our services. Adrienne Shoes does not control the information posted or transmitted by users of its services and thus cannot guarantee the quality or accuracy of such information. Adrienne Shoes under no circumstances assumes any responsibility or will be liable in any way for any information that was posted or transmitted by third parties. You agree to use the Site only to post materials that are legal. By way of example, and not as a limitation, you agree that when using our Site, you will not:

  • Harm children in any way;
  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
  • Publish, post, upload, make available, distribute or disseminate or offer to do the same (hereinafter "Post") any vulgar, hateful, malicious, racially or ethnically slanderous, harmful, inappropriate, defamatory, infringing, abusive, libelous, threatening, obscene, false, or unlawful material or information;Post any material that infringes any patent, trademark, copyright, trade secret, intellectual property or other proprietary right of any party (the "Rights"), unless you are the owner of the Rights or have the permission of the owner to post or transmit such material;
  • Post any material that contain viruses, corrupted files, or any other similar software or programs that may damage, interrupt, or functionally limit the operation of another's computer software, hardware or telecommunications equipment;
  • Post or transmit spam, "chain letters," "junk mail," promotional materials or any form of solicitation, advertise or offer to sell any goods or services for any commercial purpose, other than in areas of the Site intended for such uses;
  • Impersonate another person or entity, or falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is posted or transmitted;
  • Restrict or inhibit any other user from using and enjoying the use of the Site and its services;
  • Unauthorised access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorisation of the owner of the system or network.
  • Collect or store personal data about other users;
  • Unauthorised monitoring of data or traffic on any network or system without express authorisation of the owner of the system or network;
  • Interference with service to any user, host or network including, without limitation, mailbombing, flooding, deliberate attempts to overload a system and broadcast attacks;
  • Forging of any TCP/IP packet header or any part of the header information in an e-mail or a newsgroup posting;
  • Forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Services or develop hidden pages or images;
  • Hack into any part of the Site, operate computer programs of any sort that willfully extract copyrighted information for illegal purposes, or jeopardize the performance/disrupt/interfere with the delivery of the services, servers, or network infrastructure;
  • Encourage, glorify or commit conduct which is likely to give rise to criminal or civil liability;
  • Provide material support or resources to any organisation designated as a foreign terrorist organisation in any manner whatsoever; and
  • Engage in conduct that is in contempt of any legal proceedings.

You must also not use the Site:

  • 14. to send or communicate bulk, unsolicited electronic records to any other person; or
  • 15. to access, or enable others to access, parts of the Site or Content to which you are not authorised to access, including the personal information of other users of the Site.

SECURITY SAFEGUARDS & CONFIDENTIALITY OF COMMUNICATIONS

Please note that communications sent over the internet, particularly unencrypted e-mail, are subject to possible interception, loss, change or forging.

Adrienne Shoes will not be responsible for any damages you may suffer from the transmission of confidential information that you make to Adrienne Shoes or any third party, or request Adrienne Shoes or any third party to make to you through the e-mail links provided or addresses given on the Site. Adrienne Shoes is not responsible for any errors or changes made to, or loss or interception of, any transmitted information. Such transmission is at your own risk.

MONITORING

We may, but are not obligated to, monitor any material or Content residing on or transmitted to our server.

We may, without notice, change or remove any material or Content residing on or transmitted to our server that we, in our sole discretion, believe is unacceptable or violates the law or these Terms of Use.

We may, without notice, restrict, block, suspend or terminate your access to use the Site or any part of it to protect it or our services or if required by law or we, in our sole discretion, believe you are in breach of these Terms of Use.

APPLICABLE LAW & GENERAL PROVISIONS

Any claim arising out of the Content or the use of the Site shall be governed by and construed in accordance with the laws of England, without giving effect to any principles or conflicts of law.

You irrevocably submit to the non-exclusive jurisdiction of the courts of England. If you use the Site from outside England, you do so at your own risk and you alone are responsible for complying with all applicable laws.

Our failure to insist upon or enforce strict performance of any provision in these Terms of Use shall not be construed as a waiver of such provision or any right.

If any part of these Terms of Use or any additional terms and conditions applicable to certain parts of the Site is found by any court or tribunal of competent jurisdiction to be void, invalid or unenforceable, it shall be given effect to the greatest extent possible and the remainder will continue to apply.

These Terms of Use, together with any additional terms and conditions applicable to certain parts of the Site and certain services, constitute the entire agreement between you and us and supersede all prior agreements relating to the subject matter thereof. In the event that there is a conflict between these Terms of Use and any other terms and conditions applicable to certain services and certain parts of the Site, the terms and conditions applicable to certain services and certain parts of the Site shall prevail.

We may, by posting on this Site, change these Terms of Use from time to time. Please check back regularly to keep abreast of any changes.

For avoidance of doubt, by accessing this Site, you agree to be bound by these Terms of Use.

If you have any questions regarding these Terms of Use or this Site please contact us at info@adrienneshoes.co.uk

Copyright © 2013 Adrienne Shoes Ltd. All rights reserved.

Cookies

Law

A new law on cookies demands that you, as a website user, are given the opportunity to understand how cookies are used on our websites and consent to cookies being stored on your computer (laptop/mobile/tablet).

What are cookies?

A cookie is a small text file, typically of letters and numbers, downloaded to your computer when you access websites. Typically, they contain the following information: a site name and unique user ID, the duration of the cookie's abilities and effects, and a random number. As a rule, cookies cannot be used to reveal your identity or personally identifying information.

When you visit a website that uses cookies for the first time, a cookie is downloaded onto your computer. The next time you visit that website, your computer checks to see if it has a cookie that is relevant and sends the information contained in that cookie back to the website. The website then notes that you have been there before, and in some cases, tailors what pops up on screen to take account of that fact. They also might record how long you spend on each page on a site, what links you click, even your preferences for page layouts and colour schemes.

Generally, the role of cookies is beneficial, making your interaction with frequently-visited sites smoother with no extra effort on your part. Without cookies, online shopping would be much harder. Without cookies, some websites will become less interactive with the cookie option turned off.

Our use of cookies

  • We use cookies to improve your experience on our websites and for functionality purposes, for example, if you choose to buy any of our products and services, you must consent to us placing a cookie on your computer;
  • We also use cookies to understand your usage of our website;

Further information can be found at http://www.ico.gov.uk/for_organisations/privacy_and_electronic_communications/the_guide/cookies.aspx and http://www.allaboutcookies.org/